Privacy Policy

What Personal Information We Collect

When you interact with our website or make a booking, we may collect personal information including but not limited to:

Contact Information

• Full name

• Email address

• Phone number

• Residential or billing address

• Driver’s licence information where required for vehicle rental

Booking Information

When you make a vehicle reservation, we may collect information such as:

• Pick-up and drop-off location

• Rental dates and times

• Vehicle selection

• Additional services or extras selected

Payment Information

Payment processing may require collection of billing details. Payments are securely processed through third-party payment providers such as Stripe. Samoa Rental Cars does not store full credit card information on our servers.

Website Usage Information

When you visit our website, we may automatically collect certain technical information including:

• IP address

• Browser type and version

• Operating system

• Pages visited

• Date and time of visits

• Referring website

This information helps us improve website performance and user experience.

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How We Use Your Information

We collect and use your information for the following purposes:

• To process and manage vehicle rental bookings

• To confirm reservations and send booking confirmations

• To communicate important information about your rental

• To respond to customer enquiries or support requests

• To improve our services, website functionality, and customer experience

• To comply with legal obligations and rental agreement requirements

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Sharing of Personal Information

Samoa Rental Cars may share necessary personal information with trusted service providers to help deliver our services, including:

• Rental Car Manager (RCM) booking system

• Payment processing providers such as Stripe

• Website hosting and technical service providers

• Government or regulatory authorities when required by law

These third parties are only permitted to use the information for the purposes of providing services to Samoa Rental Cars.

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Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Understand how visitors use our website

• Improve website functionality

• Provide a better user experience

You may choose to disable cookies through your browser settings, although this may affect some website functionality.

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How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Sensitive data such as payment information is processed through secure third-party systems.

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Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information held by Samoa Rental Cars by contacting us directly.

We will take reasonable steps to ensure your information is accurate and up to date.

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Third-Party Websites

Our website may contain links to third-party websites. Samoa Rental Cars is not responsible for the privacy practices or content of those websites.

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Changes to This Privacy Policy

Samoa Rental Cars may update this Privacy Policy from time to time. Any updates will be posted on this page.

Continued use of the website following changes indicates your acceptance of the updated policy.

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Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Samoa Rental Cars
Email: support@samoarentalcars.ws
Phone: +685 XXX XXXX
Address: Apia, Upolu, Samoa